WhatFutures
| Autor: | Carlos Alvarez, Tom Nappey, Andrew Garbett, Robert Anderson, Ahmed Kharrufa, Kyle Montague, Shaun Hazeldine, John A. Sweeney, Patrick Olivier, Daniel Lambton-Howard |
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| Rok vydání: | 2019 |
| Předmět: |
Underpinning
Externalization business.industry 05 social sciences 020207 software engineering 02 engineering and technology Public relations Red Crescent Strategic change Scale (social sciences) Political science Data quality 0202 electrical engineering electronic engineering information engineering 0501 psychology and cognitive sciences Affordance business 050107 human factors |
| Zdroj: | CHI |
| DOI: | 10.1145/3290605.3300389 |
| Popis: | WhatsApp, as the world's most popular messaging application, offers significant opportunities for improving the reach and effectiveness of engagement projects. In collaboration with the International Federation of Red Cross and Red Crescent Societies (IFRC) we designed WhatFutures, a collaborative future forecasting engagement for global youth using WhatsApp. WhatFutures was successfully deployed with 487 players across 5 countries (Kenya, Bulgaria, Finland, Australia and Hong Kong) to inform strategic change within the IFRC. Based on our analysis of the activity - including 16,100 messages, 95 multimedia artifacts, and a post-engagement survey - we present a reflection upon the design decisions underpinning WhatFutures and identify how decisions made around group structures, processes and externalization of outputs influenced engagement and data quality. We conclude with the wider implications of our findings for the design of engagements that best utilize the affordances of existing messaging applications. |
| Databáze: | OpenAIRE |
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