Product returns, asymmetric information, and firm performance
| Autor: | Zixia Cao, Ruiliang Yan |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Economics and Econometrics
Revenue sharing Supply chain media_common.quotation_subject 05 social sciences Pareto principle Management Science and Operations Research General Business Management and Accounting Industrial and Manufacturing Engineering Profit (economics) Scarcity Information asymmetry Empirical research 0502 economics and business 050211 marketing Business Marketing Private information retrieval 050203 business & management Industrial organization media_common |
| Zdroj: | International Journal of Production Economics. 185:211-222 |
| ISSN: | 0925-5273 |
| Popis: | There has been a scarcity of research that studies the value of product return information to supply chain firms. In this research, we assume that the online retailer has the product return information but the manufacturer does not. Our results show that a two-part price contract can motivate the online retailer to share its private information only under certain condition, but the revenue sharing contract plus profit split mechanism always is a valuable strategy to be utilized to seek sharing the online retailer's private information and create a Pareto result. Particularly when the product is highly compatible with online sales, the manufacturer has a strong motivation to seek sharing the online retailer's information. A follow-up empirical study investigates what information can be used to predict product returns and is valuable to be shared with the manufacturer. Through sharing the product return information, both the manufacturer and the online retailer can achieve a higher performance. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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