Dimensions of hotel service quality and its impacts on guest satisfaction and loyalty

Autor:	Patricia S. R. Araujo, Domingos Fernandes Campos, Daniel C. F. Campos
Rok vydání:	2022
Předmět:	Management of Technology and Innovation Management Science and Operations Research Industrial and Manufacturing Engineering
Zdroj:	International Journal of Services and Operations Management. 1:1
ISSN:	1744-2389 1744-2370
DOI:	10.1504/ijsom.2022.10046615
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::0c3ee3646bbd8fdf0494fb48ed8ac57f https://doi.org/10.1504/ijsom.2022.10046615 Zobrazit plný text záznamu