How to watch the right butterfly: Some guidelines for the design of emergency response organizations

Autor:	Tim Haslett
Rok vydání:	2011
Předmět:	Organizational architecture Process management Computer science Process (engineering) business.industry Management science Viable system model Causal loop diagram Organizational learning Stakeholder analysis Scenario planning business System dynamics
Zdroj:	Information Knowledge Systems Management. 10:175-188
ISSN:	1389-1995
DOI:	10.3233/iks-2012-0192
Popis:	This paper proposes a methodology for the assessment and redesign of emergency response organizations. The paper takes a multi-methodology approach and discusses a series of well-established theoretical frameworks to provide accessible and easy to understand processes for practicing managers. The paper begins by highlighting the non-linear and catastrophic nature of civil emergencies as the basis for organizational design. The methodology proposed to sequential. The first stage uses Pepper's World Hypotheses as a means for assessing organizational responsiveness. The second stage applies Checkland's CATWOE and stakeholder analysis as a means to applying the "wisdom of crowds" to organizational design. The third stage involves scenario planning using qualitative System Dynamics and causal loop diagrams. The fourth stage applies elements of Stafford Beer's Viable Systems Model to the process of environmental scanning. The fifth and final stage is a discussion of the need to build organizational learning into the adaptive capabilities of the organization.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::0c0601bb29a888594a6c3c3174a9d67b https://doi.org/10.3233/iks-2012-0192 Zobrazit plný text záznamu Plný text ve formátu PDF