Employing a User-Centered Design Approach to Improve Operator Interfaces

Autor:	Henna Kim, Mark Nixon, Dan He, Randolph G. Bias
Rok vydání:	2014
Předmět:	Engineering business.industry Human–computer interaction Task analysis Usability User interface business Distributed control system Control room Information science User-centered design User interface design
Zdroj:	IIE Transactions on Occupational Ergonomics and Human Factors. 2:207-214
ISSN:	2157-7331 2157-7323
Popis:	OCCUPATIONAL APPLICATIONS On the strength of ethnographic, task analysis, and co-discovery data collected at a research-focused institute at a major southwest U.S. university and at a major refinery plant, redesign recommendations were generated for a major distributed control system user interface. Demonstrating the value of the user-centered design and task-based approach, a series of generalizable design guidelines were derived, including those intended to reduce operators’ load, increase intuitiveness of manipulation, and increase the ease with which operators could cooperate to make control decisions. A case study is presented involving the collaboration of software developers, users, and academic researchers, highlighting the contribution of Information Science to distributed control system design, and arguing for a general decision- and task-based design approach to distributed control system user interface design.TECHNICAL ABSTRACT Rationale: In a refinery or other complex control room, the operat...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::0be7264c834d2c94ed8c437910778733 https://doi.org/10.1080/21577323.2014.974728 Zobrazit plný text záznamu