Talking Behind Your Back: Communication and Team Cooperation

Autor:	Klaus Abbink, Lingbo Huang, Lu Dong
Rok vydání:	2022
Předmět:	Strategy and Management Asymmetric communication Collusion Business Management Science and Operations Research Laboratory experiment Computer security computer.software_genre computer
Zdroj:	Management Science. 68:5187-5200
ISSN:	1526-5501 0025-1909
DOI:	10.1287/mnsc.2021.4143
Popis:	Communication is one of the most effective devices in promoting team cooperation. However, asymmetric communication sometimes breeds collusion and hurts team efficiency. Here, we present experimental evidence showing that excluding one member from team communication hurts team cooperation; the communicating partners collude in profit allocation against the excluded member, and the latter reacts by exerting less effort. Allowing the partners to reach out to the excluded member partially restores cooperation and fairness in profit allocation, but it does not stop the partners from talking behind that member’s back even when they could have talked publicly. The partners sometimes game the system by tricking the excluded member into contributing but then grabbing all profits for themselves. This paper was accepted by Axel Ockenfels, behavioral economics and decision analysis.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::09b75170153f711026885fc0a27676ab https://doi.org/10.1287/mnsc.2021.4143 Zobrazit plný text záznamu