A Human Factors Framework and Heuristics for Diffusion of Innovations

Autor:	Timothy Arnold, Helen J. A. Fuller, William P. Gunner, Tandi M. Bagian
Rok vydání:	2020
Předmět:	ComputingMilieux_GENERAL Software deployment Management science Heuristic evaluation media_common.quotation_subject Change management Conceptual model Heuristics Parallels Field (computer science) Diffusion of innovations media_common
Zdroj:	Advances in Intelligent Systems and Computing ISBN: 9783030508371 AHFE (5)
DOI:	10.1007/978-3-030-50838-8_7
Popis:	Change management and diffusion of innovation have been studied and described extensively in the sociology and anthropology literature. Greenhalgh and colleagues (2004) provide an insightful conceptual model for the implementation of innovations. During a recent teaching experience, we encountered limitations on the model’s practical utility due to the complexity. At the same time, we noted clear parallels to the field of human factors. This paper diffuses the model into a human factors framework that aids in the understanding of change management and diffusion of innovation. In addition, we provide heuristics for evaluating innovations. These may be used prior to implementation to evaluate the innovation for suitability and risk and modify it if necessary, prepare the system for change, and plan the deployment of the innovation for the greatest chance of success.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::096865b94342aea9cfcdd165de31a7ee https://doi.org/10.1007/978-3-030-50838-8_7 Zobrazit plný text záznamu