A viewpoint-based case-based reasoning approach utilising an enterprise architecture ontology for experience management

Autor: Knut Hinkelmann, Barbara Thönssen, Andreas Martin, Sandro Emmenegger
Rok vydání: 2016
Předmět:
Zdroj: Enterprise Information Systems. 11:551-575
ISSN: 1751-7583
1751-7575
DOI: 10.1080/17517575.2016.1161239
Popis: The accessibility of project knowledge obtained from experiences is an important and crucial issue in enterprises. This information need about project knowledge can be different from one person to another depending on the different roles he or she has. Therefore, a new ontology-based case-based reasoning OBCBR approach that utilises an enterprise ontology is introduced in this article to improve the accessibility of this project knowledge. Utilising an enterprise ontology improves the case-based reasoning CBR system through the systematic inclusion of enterprise-specific knowledge. This enterprise-specific knowledge is captured using the overall structure given by the enterprise ontology named ArchiMEO, which is a partial ontological realisation of the enterprise architecture framework EAF ArchiMate. This ontological representation, containing historical cases and specific enterprise domain knowledge, is applied in a new OBCBR approach. To support the different information needs of different stakeholders, this OBCBR approach has been built in such a way that different views, viewpoints, concerns and stakeholders can be considered. This is realised using a case viewpoint model derived from the ISO/IEC/IEEE 42010 standard. The introduced approach was implemented as a demonstrator and evaluated using an application case that has been elicited from a business partner in the Swiss research project.
Databáze: OpenAIRE