Sharing Errors Where Everyone Is Perfect: Culture, Emotional Dynamics, and Error Sharing in Two Consulting Firms

Autor:	Jonas Dahl, Andreas Werr
Rok vydání:	2021
Předmět:	Focus (computing) ComputingMilieux_THECOMPUTINGPROFESSION Complementary and alternative medicine Impression management Dynamics (music) business.industry Pharmaceutical Science Pharmacology (medical) Business Public relations Affect (psychology)
Zdroj:	Academy of Management Discoveries. 7:509-529
ISSN:	2168-1007
Popis:	Providers of complex business services often focus on creating positive experiences and emotions to manage their clients’ impressions and their consultants’ self-esteem. This, however, creates chal...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::07617a1b2a559675a245345d4c91be26 https://doi.org/10.5465/amd.2019.0188 Zobrazit plný text záznamu Plný text ve formátu PDF