Making Cloud Service Selection Easy for SMEs: A Tool for Selecting SaaS Services

Autor: Sebastian Leichsenring, Raoul Hentschel, Marco Gercken
Rok vydání: 2020
Předmět:
Zdroj: Designing for Digital Transformation. Co-Creating Services with Citizens and Industry ISBN: 9783030648220
DESRIST
DOI: 10.1007/978-3-030-64823-7_30
Popis: The selection and implementation of suitable cloud services that best fit customer requirements can be a complex, time-consuming and cost-intensive process, especially for small and medium-sized enterprises. In this paper, we propose a cloud brokering system that simplifies this process by implementing the (semi-)automated selection and recommendation of cloud services utilizing matchmaking and ranking technologies. The prototype includes the functionality to discover, rank and recommend cloud services from one or more decision components, which will allow consumers faster and easier selection guidance while considering individual sourcing preferences. Furthermore, the system provides interfaces for mutual interaction among other parties (e.g., cloud service providers, cloud integrators, etc.). The tool can be used to support in the selection and adoption phase of implementing cloud services and/or as part of a multicloud strategy.
Databáze: OpenAIRE