A Holistic Business Performance Measurement Framework

Autor:	Alexandros Farmakis, Michael Glykas, E. Sezenias, Giorgos Karagiannis, Evaggelia Diagkou
Rok vydání:	2013
Předmět:	Identification (information) Process management Workflow Business process Computer science Human resource management Critical success factor Performance measurement Performance indicator Business process modeling
Zdroj:	Studies in Computational Intelligence ISBN: 9783642284083 Business Process Management
DOI:	10.1007/978-3-642-28409-0_3
Popis:	ADJUST is a performance measurement (PM) tool that integrates human resource management (HRM) in existing approaches of process management and workflow management (WFM) concepts. The ratios that result define and measure key performance indicators in qualitative and quantitative terms and also provide an identification of the relationships between them. These ratios permit enterprises to evaluate performance for continuous improvement in order to respond to increasingly demanding markets. ADJUST provides plans of different reorganisation scenarios for the achievement of objectives, assessment of real time performance and finally reports of deviations from desired planned performance.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::047aa2e5e301426e49817104a13ed29a https://doi.org/10.1007/978-3-642-28409-0_3 Zobrazit plný text záznamu