An Evaluation of Remote Workers’ Preferences for the Design of a Mobile App on Workspace Search
| Autor: | Cátia Carvalho, Hande Ayanoglu, Edirlei Soares de Lima |
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| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | Lecture Notes in Computer Science ISBN: 9783030784676 HCI (3) |
| DOI: | 10.1007/978-3-030-78468-3_36 |
| Popis: | New ways of communication and the growth of mobile technologies allows a high degree of interaction between people, places, and even things, making it possible to work anywhere, anytime. This has led to the creation of new working models, where an increased number of independent workers fight the blurred line between working and personal life. The rise of the coworking spaces and their popularity came to fight that line and, also, help remote workers dealing with loneliness, promoting a collaborative and dynamic working environment. However, little is found in the literature about the specific preferences of the users of these types of spaces. This paper aims to identify and evaluate remote workers’ preferences of working spaces characteristics, in the capital area of Portugal, to design a real time system that can help user’s efficiency when looking for a space to work in. The paper presents the results of the study and the Heuristic Evaluation (Nielsen’s 10 Heuristics) of the proposed system. Results show that working from home or in a Coworking spaces are the most common options among remote workers and their main motivations to work in those spaces were looking for a space that brings them comfort, allows an affordable accommodation and social interaction with other workers. WIFI quality, location and a quiet environment are the most important characteristics when choosing a specific working space. The results of the proposed system’ evaluation showed that 6 usability problems were found, and 2 out of 10 heuristics were violated. However, the overall SUS score evaluation showed a score of 91 points, considered as “acceptable”. These results can guide designers designing or developing working spaces related applications, or even owners creating those spaces. |
| Databáze: | OpenAIRE |
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