Sharing knowledge in the public sector: two case studies
| Autor: | G. Anthony Gorry |
|---|---|
| Rok vydání: | 2008 |
| Předmět: |
Knowledge management
business.industry Knowledge economy 05 social sciences Knowledge engineering Public sector Knowledge value chain Social Welfare Library and Information Sciences Public relations Management Information Systems Knowledge sharing Intellectual capital Management of Technology and Innovation 0502 economics and business 050211 marketing Business and International Management business Knowledge transfer 050203 business & management |
| Zdroj: | Knowledge Management Research & Practice. 6:105-111 |
| ISSN: | 1477-8246 1477-8238 |
| DOI: | 10.1057/palgrave.kmrp.8500172 |
| Popis: | In important areas of the public sector, client service depends on cooperation and collaboration among workers in different organizations or agencies. Examples include social services, education and health care. By sharing knowledge across organizations, workers can improve the quality of the service they provide. Technology to facilitate this knowledge sharing is widely available and a number of businesses have demonstrated how to put it to productive use. But the diffuse nature of many public sector settings imposes particular demands on knowledge management. Here I recount two experiments to promote knowledge sharing in the public sector: an early, unsuccessful effort to link social services workers; and a recent, substantially more successful undertaking to interconnect a large number of public school teachers. These experiences suggest the considerable potential of knowledge sharing in the public sector and underscore some of the challenges faced in that arena. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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