| Autor: |
Henrique Pinto Gomide, Carolina Silva Bandeira de Melo, Elisa Maria Barbosa de Amorim-Ribeiro, Joanna Gonçalves de Andrade Tostes, Lílian Perdigão Caixêta Reis, Maria Lorena Lefebvre, Rodrigo Lopes, Tiago Paz e Albuquerque, Yone Gonçalves de Moura, Telmo Mota Ronzani |
| Jazyk: |
angličtina |
| Rok vydání: |
2020 |
| Předmět: |
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| Zdroj: |
Estudos de Psicologia (Natal), Vol 25, Iss 4, Pp 470-479 (2020) |
| ISSN: |
1678-4669 |
| Popis: |
This paper presents the development and implementation of a brief chat-based intervention for mental health support toward people suffering from the context of the COVID-19 pandemic in Brazil and Argentina. During the development phase, we proposed a protocol that comprised: 1) screening and needs assessment; 2) health education based on active listening techniques; and 3) referral to available materials and crisis services available (e.g., crisis intervention hotlines). In the implementation phase, we recruited and trained 77 volunteers who provide healthcare chat support for users under the supervision of 20 psychologists. In less than two months, we performed 1.107 sessions. We expect that the healthcare chat support might be a valuable resource during the COVID-19 pandemic, although further studies to assess its feasibility and effectiveness are needed. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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