KEY FACTORS IN MARKETING FOCUSED SERVICES BUSINESSES

Autor: Doris Yohanna Martínez Castrillón
Jazyk: Spanish; Castilian
Rok vydání: 2016
Předmět:
Zdroj: Revista Orbis, Iss 34, Pp 42-58 (2016)
ISSN: 1856-1594
Popis: This article aims to identify the key success factors in the marketing area and describe them as managerial allies for companies that wish to position themselves in the market under a good sustainable performance , for it has been consulted theoretical references of Marketing as a management partner with collection and integration of data. Methodologically, it is located within the type of descriptive research field, with a design of transactional non-experimental, with an intentional non-probabilistic stratified sample of four reporting units. The findings established fifteen (15) points of influence called "key success factors (FCE) in the area of marketing, and managerial allies of service companies in the security, surveillance and protection sector in industrial, commercial and residential sectors. Finally, it is intended that the actions of marketing service companies should focus to the welfare of both the organization, such as users, both in the environment, and economic, social and technological, characterized by ethics, sustainable development and transparency to respond appropriately.
Databáze: OpenAIRE