Popis: |
The paperaims to present the methodology to develop a training program improve labor skills that enhance the efficient use of energy resources, which aims to make training a timely and meet the training needs as they arise and that the protagonist of it is he who receives training. It is based on the training-action and action research method and model for evaluating training Krikpatrick, it evaluates four levels, reaction, learning, behavior and results. The methodology is structured in three stages: 1) diagnosis of knowledge, 2) intervention based on the results and 3) evaluation and feedback for continuous improvement. Each stage has identified the objectives and implementation tools. Evaluation is transverse to the entire program and it is through it that decisions for feedback loops are taken. |