Improving organizational performance by implementing customer complaint management through socio economic approach to management in a case study of SME, Vietnam

Autor:	Nguyen, Tu Anh
Přispěvatelé:	Hommes et management en société / Humans and management in society (Humanis), Ecole de Management de Strasbourg (EM Strasbourg)-Université de Strasbourg (UNISTRA), Université de Strasbourg, Isabelle Barth, Thierry Nobre
Jazyk:	angličtina
Rok vydání:	2019
Předmět:	Customer complaint management Approche socio-économique de la gestion [SHS.GESTION]Humanities and Social Sciences/Business administration Gestion des réclamations clients Performance organisationnelle Socio economic approach to management Organizational performance
Zdroj:	Business administration. Université de Strasbourg, 2019. English. ⟨NNT : 2019STRAB018⟩
Popis:	...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::e16b89cff4ae07ea079a52f5e6397602 https://tel.archives-ouvertes.fr/tel-03137561 Zobrazit plný text záznamu