| Autor: |
Bouscasse, Hélène, Destandau, F., Garcia, S. |
| Přispěvatelé: |
Gestion des services publics (UMR GSP), École Nationale du Génie de l'Eau et de l'Environnement de Strasbourg (ENGEES)-Centre national du machinisme agricole, du génie rural, des eaux et forêts (CEMAGREF), Institut National de la Recherche Agronomique (INRA), Irstea Publications, Migration |
| Jazyk: |
francouzština |
| Rok vydání: |
2008 |
| Předmět: |
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| Popis: |
National audience; Issues on service quality are crucial for water utility management and regulation. Omitting these aspects can lead to possible bias in estimating the efficiency of services. We integrate in a Translog cost function variables proxying this multidimensionality. Empirical results show that taking into account the level of quality of the delivered services has a significant impact on the measure of the efficiency computed from a stochastic frontier. Moreover we highlight that efficiency depends on ownership (public vs. private) and level of quality. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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