Continuous improvement, burnout and job engagement: a study in a Dutch nursing department

Autor: Benders, J.G.J.M., Bleijerveld, H., Schouteten, R.L.J.
Rok vydání: 2017
Předmět:
Zdroj: International Journal of Health Planning and Management, 32, pp. 481-491
International Journal of Health Planning and Management, 32, 481-491
ISSN: 0749-6753
Popis: Contains fulltext : 178503.pdf (Publisher’s version ) (Closed access) Continuous improvement (CI) programs are potentially powerful means to improve the quality of care. The more positive nurses perceive these programs' effects, the better they may be expected to cooperate. Crucial to this perception is how nurses' quality of working life is affected. We studied this in a nursing department, using the job demands-resources model. We found that two job demands improved, and none of the job resources. Job engagement did not change significantly, while the burnout risk decreased slightly. Overall, the nurses felt the impact to be small yet the changes were in a positive direction. CI can thus be used to improve nurses' working lives and, by restructuring the work processes, the quality of care. 27 mei 2016
Databáze: OpenAIRE
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