Chats for all: a user survey to improve chats' interaction

Autor: Calvo, Rocío, Iglesias Maqueda, Ana María, Moreno López, Lourdes
Jazyk: angličtina
Rok vydání: 2013
Předmět:
Zdroj: e-Archivo. Repositorio Institucional de la Universidad Carlos III de Madrid
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Popis: Proceedings of: XIV Congreso Internacional de Interacción Persona-Ordenador (INTERACCIÓN 2013), celebrado en el marco del IV Congreso Español de Informática (CEDI 2013), 17-20 de septiembre de 2013, en Madrid. The use of chats is being increased; however, they cannot be used by everybody because they present accessibility barriers. Previous research works have solved some of these problems, but accessibility problems related to the user interaction have not been solved yet. This work is part of a research which main goals are to provide a model-based accessible chat and a development process strategy to create accessible chats using it. This research is in the analysis phase and the elicited requirements must be validated. Thus, this study aims to validate one of the requirements proposed to improve the chats' user interaction, the Stop Auto-refresh functionality, and to obtain the necessities that users need in a chat. To achieve it, 45 questionnaires and 3 interviews have been carried out by users with diversity of abilities. Finally, it could be underlined that people with visual, motor or learning and cognitive disabilities could found this new feature very interesting and useful. This research work has been partially supported by the research project MA2VICMR (S2009/TIC-1542) and by the project MULTIMEDICA (TIN2010-20644-C03-0) Publicado
Databáze: OpenAIRE