Towards a Utilized Ridesharing Service for Older People: A MAS Approach to Innovation

Autor: Lohja, Iris, Verdier, Christine, Front, Agnès
Přispěvatelé: Laboratoire d'Informatique de Grenoble (LIG), Centre National de la Recherche Scientifique (CNRS)-Université Grenoble Alpes (UGA)-Institut polytechnique de Grenoble - Grenoble Institute of Technology (Grenoble INP ), Université Grenoble Alpes (UGA)
Jazyk: angličtina
Rok vydání: 2020
Předmět:
Popis: Technological and organizational innovations have promoted new modes of transport and services. Ridesharing has disrupted the entire transportation sector in the last decade, causing a cultural shift in the general population, but not so much in the older generations. In this paper, we propose a multi-agent systems (MAS) approach to build an innovative mobility service that older people will utilize. To do this, we analyze the system of the ridesharing service of a French shared-mobility company, Mobicoop, revealing that indeed few older people utilize it. In the context of the MobiPA project, we look into the reasons that are hindering this utilization. We propose using a continual innovation method, ADInnov, to better understand and innovate on Mobicoop's rideshar-ing ecosystem. Our proposal deals with each of the identified reasons by adopting MAS techniques and a socio-technical model. We describe the necessary concepts for modeling our multi-agent system, IMOPOP. In IMOPOP, we first use the Hodges' Health Career Model, originating from the social care domain, to model the actors in the ecosystem, further proposing it as an organizational innovation. Secondly, we employ the contract net protocol for the negotiation between agents for a ride contract. Finally, we use Agent-Oriented Programming for modeling time in the system.
Databáze: OpenAIRE