Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

Autor: Abbad Andaloussi, Amine, Burattin, Andrea, Slaats, Tijs, Petersen, Anette Chelina Møller, Hildebrandt, Thomas T., Weber, Barbara
Přispěvatelé: Gulden, Jens, Reinhartz-Berger, Iris, Zdravkovic, Jelena, Schmidt, Rainer
Jazyk: angličtina
Rok vydání: 2019
Zdroj: Abbad Andaloussi, A, Burattin, A, Slaats, T, Petersen, A C M, Hildebrandt, T & Weber, B 2019, Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs . in International Conference on Business Process Modeling, Development and Support International Conference on Evaluation and Modeling Methods for Systems Analysis and Development . Springer, Lecture Notes in Business Information Processing, vol. 352, pp. 69-84, Business Process Modeling, Design and Support, Rome, Italy, 03/06/2019 . https://doi.org/10.1007/978-3-030-20618-5_5
Abbad Andaloussi, A, Burattin, A, Slaats, T, Petersen, A C M, Hildebrandt, T T & Weber, B 2019, Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs . in J Gulden, I Reinhartz-Berger, J Zdravkovic & R Schmidt (eds), Enterprise, Business-Process and Information Systems Modeling-20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings . Springer, Lecture Notes in Business Information Processing, vol. 352, pp. 69-84, 20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019, Rome, Italy, 03/06/2019 . https://doi.org/10.1007/978-3-030-20618-5_5
DOI: 10.1007/978-3-030-20618-5_5
Popis: Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.
Databáze: OpenAIRE
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