A Service Level Agreement Driven Framework to Customise Cloud Service Billing

Autor: García Rodríguez, José María, Martín Díaz, Octavio, Fernández Montes, Pablo, Müller Cejás, Carlos, Ruiz Cortés, Antonio
Přispěvatelé: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos, Universidad de Sevilla. TIC205: Ingeniería del Software Aplicada, Ministerio de Economía y Competitividad (MINECO). España, Ministerio de Ciencia, Innovación y Universidades (MICINN). España, Junta de Andalucía
Jazyk: angličtina
Rok vydání: 2019
Předmět:
Zdroj: idUS. Depósito de Investigación de la Universidad de Sevilla
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Popis: Cloud service providers offer to their customers a variety of pricing policies, which range from the simple, yet widely used pay-as-you-go schema to complex discounted models. When executing the billing process, stakeholders have to consider usage metrics and service level objectives in order to obtain the correct billing and conform to the service level agreement in place. The more metrics, discount and compensations rules are added to the pricing schema, the more complex the billing generation results. In this paper we present a monitoring-based solution that enables the dynamically definition of both service level objectives and discount rules, so that providers can customise the billing generation process in terms of the service level agreement they offer. We validate our proposal in a real-world scenario, introducing a micro-service based software solution deployed in a Kubernetes cluster. Ministerio de Economía y Competitividad BELI (TIN2015-70560-R) Ministerio de Ciencia, Innovación y Universidades Horatio RTI2018-101204-B-C21 Ministerio de Ciencia, Innovación y Universidades TIN2016-81978-REDT Junta de Andalucía P12-TIC-1867
Databáze: OpenAIRE