Analyzing commitment dimensions in a long business relationship: a processual and dyadic approach of a French-Japanese case

Autor: Mandel, Eléonore
Přispěvatelé: Institut de Recherche en Gestion (IRG), Université Paris-Est Créteil Val-de-Marne - Paris 12 (UPEC UP12)-Université Paris-Est Marne-la-Vallée (UPEM), Métis Lab EM Normandie, École de Management de Normandie (EM Normandie), MANDEL, ELEONORE, Université Paris-Est Marne-la-Vallée (UPEM)-Université Paris-Est Créteil Val-de-Marne - Paris 12 (UPEC UP12)
Jazyk: angličtina
Rok vydání: 2014
Předmět:
Zdroj: European Academy of Management Conference (EURAM)
European Academy of Management Conference (EURAM), Jun 2014, Valencia, Spain
Popis: International audience; This paper builds on the commitment mix theory, to show how commitment evolves over time in a business relationship. Commitment is a major ingredient for building collaborative business relationships. However, it is generally studied 1) in a static way, not in a dynamic approach, 2) in a unilateral perspective, not in a dyadic approach 3) rarely in international contexts. Our processual analysis uses a retrospective and real time longitudinal study of a long-term French-Japanese business relationship. The data is collected on both sides of the dyad and consists of triangulating from in-depth interviews, archives and field notes. The main findings show that commitment dimensions follow a complex dynamic process. They are culturally-bound, often unconscious, implicit and therefore not necessarily perceived by the other party or attributed a different meaning. Managers can therefore decide to make some commitment evidences more explicit and understand how these are perceived by their foreign partners.
Databáze: OpenAIRE