Public Value:Turning a Conceptual Framework into a Scorecard

Autor: Meynhardt, Timo
Přispěvatelé: Bryson, John M., Crosby, Barbara, Bloomberg, Laura
Jazyk: angličtina
Rok vydání: 2015
Předmět:
Zdroj: Meynhardt, T 2015, Public Value : Turning a Conceptual Framework into a Scorecard . in J M Bryson, B Crosby & L Bloomberg (eds), Public Value and Public Administration . 1 edn, Public Management and Change Series, Georgetown University Press, Washington D.C., pp. 147-169 .
Popis: In this chapter, Meynhardt's public value theory is outlined and systematically applied to construct and justify a Public Value Scorecard (PVSC). Different inquiry techniques, such as survey versions, interview methods and social media analysis, are introduced. A number of case examples, e.g. FC Bayern Munich, Federal Labor Agency and Nestlé are described to illustrate applications both in the public and private sector.
Databáze: OpenAIRE