Being Served By A Computer Or A Human: Does It Matter? Exploring Emotions Along The Customer Experience Using Neurophysiological Measures

Autor:	Bart Larivière, nanouk Verhulst, Iris Vermeir, Hendrik Slabbinck, Maurizio Mauri, Vincenzo Russo
Přispěvatelé:	Business
Jazyk:	angličtina
Rok vydání:	2020
Zdroj:	Vrije Universiteit Brussel
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::325623163e928c35c355240a9d23495c https://biblio.vub.ac.be/vubir/being-served-by-a-computer-or-a-human-does-it-matter-exploring-emotions-along-the-customer-experience-using-neurophysiological-measures(0de1810c-6ad7-4f84-be56-af478ed5a48e).html Zobrazit plný text záznamu