Drivers of service recovery performance: perceived organisational support, learning and psychological job outcomes

Autor:	Cristiana R. Lages
Zdroj:	CIÊNCIAVITAE
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::1aa6b18ecaef104474ec6e0f339a15ce https://core.ac.uk/reader/40033550 Zobrazit plný text záznamu