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Intensive development of information and communication technologies (ICT) has had a strong effect on all aspects of social and economic life. These technologies are crucial for day-to-day operating efficiency and effectiveness, but also for the long-term prospects of a company. In the conditions where information and knowledge have become primary resources, managers are faced with new requirements and challenges on a daily basis. Creating, processing, accessing and transferring of information have become a key managerial activity, with modern technologies being every company's strategic tool. To be able to perform their task successfully, managers need to acquire knowledge and master the required skills in using ICT. The research presented in the paper was conducted in order to determine the current situation in this domain among managers based in Eastern Croatia. In the paper, the differences in ICT skills according to gender, age group and education level of managers were analyzed. As the analysis is based on respondent self-evaluation, the results should be taken with a certain reserve. Nevertheless, they provide a solid insight into computer and information literacy levels among Croatian managers and indicate the most important areas of computer usage in business. The results might be of assistance to government bodies in charge of informatisation, both in society and in the economy, when creating future development strategies. |
