Communication Needs Among Business Building Stakeholders

Autor: Liinasuo, Marja, Aromaa, Susanna
Přispěvatelé: Ahram, Tareq, Taiar, Redha
Jazyk: angličtina
Rok vydání: 2022
Předmět:
Zdroj: Liinasuo, M & Aromaa, S 2022, Communication Needs Among Business Building Stakeholders . in T Ahram & R Taiar (eds), Human Interaction, Emerging Technologies and Future Systems V-Proceedings of the 5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021 and the 6th IHIET : Future Systems IHIET-FS 2021 . Springer, Lecture Notes in Networks and Systems, vol. 319, pp. 322-330, 5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021, Paris, France, 27/08/21 . https://doi.org/10.1007/978-3-030-85540-6_41
Popis: In a business building, different stakeholders communicate with each other frequently. It is important to understand their communication needs to be able to develop smart building solutions to support the communication. Our study focused on an entrepreneurial business campus that hosts start-up companies, investor companies and service providers. As data collection methods, we used interviews complemented with one-week diaries. In total, we interviewed representatives of ten different stakeholder roles. Especially important contacts as well as communication needs related to providing services were studied. As a result, we present how these professionals currently communicate with each other and what communication needs they have. These findings can be used when defining communication requirements in the development of smart solutions for business campus buildings.
Databáze: OpenAIRE