Play&Tune: User Feedback in the Development of a Serious Game for Optimizing Hearing Aid Orientation

Autor: Hallewell, Madeline, Patel, Harshada, Salanitri, Davide, Picinali, Lorenzo, Cobb, Sue, Velzen, Jeena, D’Cruz, Mirabelle, Simeone, Luca, Simeone, Mauro
Zdroj: Ergonomics in Design; November 2021, Vol. 29 Issue: 1 p14-24, 11p
Abstrakt: Many hearing aid (HA) users are dissatisfied with HA performance in social situations. One way to improve HA outcomes is training the users to understand how HAs work. Play&Tune was designed to provide this training and to foster autonomy in hearing rehabilitation. We carried out two prototype evaluations and a prerelease evaluation of Play&Tune with 71 HA users, using an interview or online survey. Users gave detailed feedback on their experiences with the app. Most participants enjoyed learning about HAs and expressed a desire for autonomy over their HA settings. Our case study reinforces the importance of user feedback during app development.
Databáze: Supplemental Index