Supported Employment Implementation: Shifting from Program Monitoring to Quality Improvement

Autor: Rhodes, Larry, Mank, David, Sandow, Dennis, Buckley, Jay, Albin, Joyce
Zdroj: Journal of Disability Policy Studies; July 1990, Vol. 1 Issue: 2 p1-18, 18p
Abstrakt: The national proliferation of supported employment services for people with severe disabilities has governmental funders and regulators scrambling for standards upon which to judge the adequacy of these new services. The task is complicated by the variability in both employer needs and service requirements for supported employees as well as the community resources available to meet these needs. Conventional monitoring provides some safeguards against major abuses to persons receiving services, but does little to satisfy consumer, advocate, or policymaker interest in promoting quality assurance in service provision.Issues are raised within this paper regarding the appropriateness and effectiveness of methods traditionally used by states to monitor or promote quality assurance. Guidelines are suggested for developing state quality assurance systems that will promote continuous improvement. It is maintained that states should promote the development of systems that move beyond conventional monitoring approaches, and that tie program assistance to areas where needed improvements are identified that directly benefit individuals with severe disabilities.
Databáze: Supplemental Index