Abstrakt: |
Although rigorous standards of evidence are demanded before a clinical intervention is approved and disseminated, evidence-based performance management is only beginning to be regarded as important. Unsubstantiated expert opinion is still too highly rated in evaluating management interventions, despite being regarded with appropriate skepticism in clinical management. This article questions this dichotomy and suggests that all management interventions are capable of independent evaluation. Some relevant research parameters are discussed. Using the example of appreciative inquiry, it is suggested that claims that a process is either not capable of independent verification, or does not need such verification, are not sustainable and are likely to lead to the premature abandonment of potentially useful interventions. |