| Autor: |
Russ, Alissa L., Saleem, Jason J., Justice, Connie F., Hagg, Heather, Woodbridge, Peter A., Doebbeling, Bradley N. |
| Zdroj: |
Proceedings of the Human Factors and Ergonomics Society Annual Meeting; October 2009, Vol. 53 Issue: 11 p635-639, 5p |
| Abstrakt: |
Electronic health record (EHR) systems and health information technology (IT) hold unrealized potential for improving the quality, continuity, and safety of medical care; they can also introduce new gaps in care and present unique challenges for healthcare workers. We conducted 14 key informant, semi-structured interviews at a large Veterans Affairs Medical Center and asked healthcare employees why paper use persists despite a fully implemented EHR. In this investigation, we performed a secondary analysis on interview data to identify characteristics of information technology (IT) that are important to support healthcare workflow. As a result of this study, 17 distinct information characteristics emerged; in this document, we provide detail on five characteristics that were often cited as desirable for workflow but insufficiently supported by health IT: 1) customizable, 2) prioritized, 3) trendable, 4) locatable, and 5) accessible. Results from this study reveal key electronic information characteristics for healthcare workflow and have implications for patient safety and future health IT designs. |
| Databáze: |
Supplemental Index |
| Externí odkaz: |
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