| Autor: |
Matherly, Laura L., El-Saidi, Mohammed A. |
| Zdroj: |
International Journal of Management in Education; January 2010, Vol. 4 Issue: 2 p216-231, 16p |
| Abstrakt: |
A balanced scorecard reports those performance indicators that have been derived from the institution's mission and stakeholder analysis and are aligned across all functions in the organisation. A comprehensive review of the literature reveals that most universities do not use a strategic map to show the causal linkages among the performance indicators. Drawing from the emerging performance excellence paradigm and research in strategic management, a strategic group map and implementation model are proposed from which a balanced scorecard is developed for higher education. Based on the application of these tools, the university achieved its first significant improvement in strategic indicators in over five years. |
| Databáze: |
Supplemental Index |
| Externí odkaz: |
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