Autor: |
Fink, Ross L., Margavio, Geanie W. |
Zdroj: |
Journal of Cost Management; Spring94, Vol. 8 Issue 1, p57, 6p, 2 Charts, 2 Graphs |
Abstrakt: |
Discusses the use of the Taguchi loss function to approximate the costs of customer dissatisfaction associated with evaluations of capital investments. Trade-offs in quality costs; Categories of quality costs; How to measure external failure costs; The concept of the Taguchi loss function; Conclusion. INSET: Process capability... |
Databáze: |
Supplemental Index |
Externí odkaz: |
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