| Autor: |
Aschettino, Lucia, Birnbaum, Cassi, Crocker, Janice, Grebner, Leah A., Mcnicholas, Faith C. M., O'dell, Rosann M., Parman, Cindy C., Wolter, Julie |
| Zdroj: |
Journal of AHIMA; May2013, Vol. 84 Issue 5, p32-37, 6p, 1 Color Photograph |
| Abstrakt: |
The article provides ten customer service tips for Health information management (HIM) professionals that should be followed to provide the best possible service to both internal and external customers. These include promoting and supporting patients' use of portals, help patients navigate the system and improve health literacy, and seeking feedback regarding HIM customer service. |
| Databáze: |
Supplemental Index |
| Externí odkaz: |
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