Improving your patient satisfaction, outcome and compliance.

Autor: McDevitt, Jonathan
Zdroj: MGMA Connexion; Mar2012, Vol. 12 Issue 3, p46-46, 1/2p
Abstrakt: The article offers tips from health care industry experts for improving patient satisfaction, outcome and compliance. James T. Ingram suggests showing patients the historical improvement data they can relate to and establishing patient incentives that are financial or family plan oriented. Chaim Indig urges digitizing patient intake and payment collection with self-service check-in. Jonathan McDevitt recommends providing all callers with a live voice.
Databáze: Supplemental Index