| Autor: |
Mitchell, Jeffrey T., Leonhardt, Joerg |
| Zdroj: |
International Journal of Applied Aviation Studies; Summer2010, Vol. 10 Issue 1, p97-116, 20p, 1 Chart |
| Abstrakt: |
The authors discuss the need for a comprehensive, integrative, systematic, and multi-component peer support program for aviation personnel. They also provide an overview of the basic principles and practices of one such program known as Critical Incident Stress Management (CISM). Successful peer support programs, modeled on the principles of CISM, have been instituted in employee classifications within the high-risk aviation field. Aviation is a high-risk organization because employees experience considerable physical and psychological threats in their work. A CISM program now serves air traffic controllers, pilots, flight attendants, and ground personnel. The article presents the basic elements of peer support teams serving high-risk organizations. Aviation is also a High Reliability Organization (HRO); an organization expected to function consistently and safely. Organized and well-trained CISM teams can help a high risk/high reliability organization become a high resiliency organization. The article details the core services provided by such teams and suggests the types and level of training necessary for the peer support personnel who serve on CISM teams within the aviation industries. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Supplemental Index |
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