BALANCED SCORECARD APPLICATION IN UNIVERSITIES AND HIGHER EDUCATION INSTITUTES: IMPLEMENTATION GUIDE IN AN IRANIAN CONTEXT.

Autor: Farid, Daryush, Nejati, Mehran, Mirfakhredini, Heydar
Předmět:
Zdroj: Annals of the University of Bucarest, the Economic & Administrative Series; 2008, Vol. 2, p31-45, 15p, 2 Diagrams, 4 Charts
Abstrakt: Close compete of universities and higher education institutes in recent year in order to offer high quality services and achieve higher national and International rank, has led to an increase in their demand for a customized approach for assessing and improving their performance. This paper studies the application of Balanced Scorecard (BSC), as a powerful measurement and assessment system, in universities and higher education institutes. Reviewing the existing literature, the paper also provides an implementation guide for BSC in an Iranian perspective. Eventually, the performance indicators for measurement purposes of the introduced case study are proposed. [ABSTRACT FROM AUTHOR]
Databáze: Supplemental Index