| Autor: |
Arnold, Christa L., Arnold, Jesse C. |
| Předmět: |
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| Zdroj: |
Florida Communication Journal; Spring98, Vol. 26 Issue 1, p11-30, 20p |
| Abstrakt: |
Small group conflict is an inevitable aspect of organizations. Managing conflict remains a challenge for organizational and small group researchers. Coorientational accuracy (CA) and mediation has been an effective conflict-management tool for dyads and recently for small groups. This exploratory investigation examined the effects of high coorientational accuracy (HCA) versus low coorientational accuracy (LCA) and a mediator, or the absence of a mediator, on (1) requirements for quality decision-making, and (2) participant discussion satisfaction in small groups engaged in conflict. Decision-quality scores analyzed using a 2 x 2 x 6 randomized block ANOVA procedure. Two-factor ANOVA's with sub-samples were used to analyze group member discussion satisfaction. Results of this study are based on data from 24 decision-making groups, 12 with LCA and 12 with HCA. Findings suggest that HCA-Not Mediated and HCA-Mediated groups produced higher quality decisions significantly more than LCA (Mediated and Not Mediated) groups. Additionally, group participants were significantly more satisfied with the influence, interaction, and their partners in Non-Mediated groups. High coorientational accuracy with a mediator may increase quality decisionmaking, and may decrease group members' discussion satisfaction. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Supplemental Index |
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