| Autor: |
Okunoye, Adekunle, Frolick, Mark, Crable, Elaine |
| Předmět: |
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| Zdroj: |
Journal of Information Technology Case & Application Research; 2008, Vol. 10 Issue 3, p9-38, 30p |
| Abstrakt: |
This paper examines the influence of stakeholders on ERP implementation in higher education. We conducted an exploratory case study of a leading private university in Mid-West USA using multiple sources of evidence and data gathering approaches (interviews, observations, historical document reviews) grounded on prior findings in the ERP literature. Stakeholder theory enables us to see different stakeholders, what their stakes might likely be and different power plays in the implementation process. Weick's (1976) concept of loosely coupled systems suited our understanding of the university and its composition of many stakeholders. We found that a decision to acquire an ERP system along with a particular vendor may. be largely controlled by those who control the scarce resources. The university depends on the cooperation of the end users of the ERP systems for the outcome of its implementation, but management needs to consider the influence of the end users and their stake for effective implementation. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Supplemental Index |
| Externí odkaz: |
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