| Autor: |
Lashley, Conrad, Lincoln, Guy |
| Zdroj: |
Business Development in Licensed Retailing: A Unit Manager's Guide; 2002, p304-313, 10p, 6 Charts |
| Abstrakt: |
The article describes the case of Silverwood Pub Co., which has grown to 30 pubs operating in two areas in Great Britain. It discusses the key elements of the pub's approach to training its employees. Unit managers of the pubs are said to be accountable for training, and are monitored through the training log and training audits to ensure that crew training is being administered correctly. |
| Databáze: |
Supplemental Index |
| Externí odkaz: |
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