| Autor: |
Durrance, Dana, Butler, Carolyn, Lagoni, Laurel |
| Předmět: |
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| Zdroj: |
Veterinary Technician; Aug99, Vol. 20 Issue 8, p448, 8p, 2 Color Photographs |
| Abstrakt: |
Discusses basic ideas and strategies to help veterinary technicians deal with crisis-related situations in veterinary practice. Characteristics of patient in crisis; Range of helping; Guiding of patient into examination room; Touch; Attending and acknowledging; Gentle confrontation; Immediacy. INSETS: Veterinary team response to clients in crisis;Referral techniques. |
| Databáze: |
Supplemental Index |
| Externí odkaz: |
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