Analysis of the perception of doctors of the Unified Health System about the use of teleconsultation in Campo Grande-MS, Brazil.

Autor: Lima de Menezes, Leonardo, de Castro de Souza, Maria Isabel, da Fonseca Simas, Keith Bullia, Mueller, Vanessa, dos Santos Guimarães, Emilene, de Castro Berry, Maria Cardoso, Tebaldi Marques, David
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Zdroj: Revista Ciência & Saúde Coletiva; 2024, Vol. 29 Issue 11, p1-10, 10p
Abstrakt: This study aimed to analyze the perception of the use of teleconsultation by physicians of the Unified Health System in Campo Grande-MS, as an auxiliary tool for the care of SUS patients, addressing effectiveness, satisfaction and access to results, directed to physicians of different specialties. Of a total population of 127 professionals, 100 voluntarily participated in the survey. The results demonstrated that teleconsultation was perceived as advantageous, highlighting the exchange of knowledge (44.1%) and the reduction of waiting time (42.5%). Disadvantages included low investment in the operational structure (25.2%) and technical difficulties of communication (23.6%). Teleconsultation proved to be innovative, providing intense exchange of knowledge and reducing waiting time. Although it presents technical challenges, most physicians perceived it as effective and safe. [ABSTRACT FROM AUTHOR]
Databáze: Supplemental Index