| Autor: |
ALAYOUBI, Mansour M., AREKAT, Zakieh M., Al SHOBAKI, Mazen J., ABU-NASER, Samy S. |
| Zdroj: |
Quality - Access to Success; Oct2021, Vol. 22 Issue 184, p217-231, 15p |
| Abstrakt: |
This study aimed to identify the impact of administrative control in improving the quality of health services in Al-Awda Hospital in North Gaza Governorate. The researchers used the descriptive analytical method. The study population was selected from all employees in administrative and nursing jobs, that constitute (60) male and female employees in the hospital. The researchers used the comprehensive inventory method for all members of the study population; Due to the small size of the study population, a questionnaire was used to collect the data. The study reached a set of results, the most important of which are: The level of the respondents' answers in Al-Awda Hospital about administrative control was to a large degree (83.60%), and about the quality of health services was significantly (80.20%), and there is also a direct statistically significant relationship between the dimensions of control. Administrative control and improving the quality of health services in Al-Awda Hospital, where the correlation coefficient was (0.509), and the results showed a statistically significant effect between the dimensions of administrative control on the quality of health services. The study recommended that the hospital's senior management should pay attention to all dimensions of administrative control, and the elements that contribute to improving the quality of health services, the results of which showed their importance and impact on improving the quality of health services in the hospital. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Supplemental Index |
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