| Abstrakt: |
In the modern era, as technological advances reshape business processes, Robotic Process Automation (RPA) is emerging as a transformative technology for handling repetitive tasks. While RPA has not yet been implemented at the Medical Center of the International University of Information Technology (IITU) in Almaty, this research explores its future potential for streamlining administrative tasks, improving data processing, and enhancing service quality. The scientific significance of this research lies in its contribution to understanding how RPA can optimize administrative processes in university medical centers, offering a model for efficiency gains, cost reduction, and error minimization. The purpose of the study is to assess the future use of RPA technology at the IITU Medical Center. Key objectives include: 1) Analysis of current challenges, such as manual data entry and staff medical record management. 2) Evaluation of RPA: Assessing its potential benefits and limitations. 3) Architectural requirements: Identifying technical needs for RPA implementation. 4) Comparative analysis: Projecting improvements after RPA integration. Results indicate that RPA could reduce task completion time by 66.67%, error rates by 90%, and costs by 60%. These findings demonstrate RPA's ability to enhance efficiency and provide a foundation for future research on its broader application in healthcare. This research highlights the significant potential improvements in data management and administrative efficiency at the IITU Medical Center, demonstrating how RPA could revolutionize healthcare administration and reflecting the increasing importance of digital transformation in healthcare systems. [ABSTRACT FROM AUTHOR] |
