Usability evaluation of Ruangguru online learning mobile application using heuristic method.

Autor: Kusuma, Hardi, Rue, Fulgencia Shaynalie, Rumagit, Reinert Yosua, Pratama, Galih Dea
Předmět:
Zdroj: Procedia Computer Science; 2024, Vol. 245, p176-184, 9p
Abstrakt: The digital era has transformed education, making online learning platforms crucial to the teaching process. The Ruangguru app has become one of the e-learning platforms widely used in Indonesia, as evidenced by more than 10 million downloads on the Play Store. This study aims to identify and analyze usability issues in the Ruangguru application using the Heuristic Evaluation method. Three experts assessed the app using Nielsen's ten Usability Heuristics principles. The evaluation revealed that while Ruangguru generally demonstrates acceptable usability, specific areas need improvement, particularly in user control and freedom, recognition rather than recall, and aesthetic and minimalist design. Recommendations include adding undo and redo functions, simplifying the user interface, and ensuring consistency in design elements. By implementing these suggestions, developers can enhance user engagement and satisfaction, further promoting interest in learning and education. [ABSTRACT FROM AUTHOR]
Databáze: Supplemental Index