Customer satisfaction in mountain hotels within UNESCO Global Geoparks: an empirical study based on sentiment analysis of online consumer reviews.

Autor:	Carvalho, Frederico, Ramos, Ricardo F., Fortes, Nuno
Předmět:	CUSTOMER satisfaction SOCIAL media in marketing CONSUMERS' reviews SENTIMENT analysis GEOPARKS EMPIRICAL research SATISFACTION HEALTH resorts HOTELS
Zdroj:	Tourism & Management Studies; 2024, Vol. 20 Issue 1, p35-47, 13p
Databáze:	Supplemental Index
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