| Abstrakt: |
As technologies have developed and demographic situation has been changing, in recent decades hospitals in Latvia, and health care in general have been undergoing great change - number of hospitals and beds is decreasing, whereas requirements for the quality, intensity and cost-effectiveness of health care is increasing. The long-term need to work more in conditions of inadequate and unfair funding has created a lack of human resources; medical personnel migrate between the private and public sectors on the verge of burnout, and hospitals need to create workplaces where employees see meaningful and emotionally enriching work experience, which will increase and promote employee engagement in the long term. Considering that on average only half of all residents after graduation from residency choose to work in the hospital in Latvia, the aim of the research was to study employee engagement and factors influencing it both among residents and new doctors, and cases of employee turnover, identifying the main reasons of the new doctors not choosing to continue working at the hospital in Latvia after graduating from residency. It was concluded during the research that shortage of human resources in health care is not merely the situation in Latvia, and that the importance and role of employee engagement worldwide has a significant impact on the quality of services provided and the achievement of organizational goals. Two surveys were used for data collection: UWES and the survey developed by authors to measure factors influencing engagement. The results of the study indicate that more that 50% of all residents and new doctors are engaged, although that does not change the fact that the new doctors choose not to continue working at the hospital in Latvia after residency. The main factor influencing the engagement of new doctors is the manager, whereas the main factor for residents are the bonuses (set of offers). The main reason for new doctors not to continue working at the hospital in Latvia after residency is remuneration, whereas the new doctors who have chosen to work at the hospital in Latvia after residency have indicated possibilities for professional growth as the main reason. Managers can use the results of the study in practice introducing measures to increase employee engagement, being aware of their positive contribution to attracting and retaining employees and promoting employee engagement. [ABSTRACT FROM AUTHOR] |
