Participant Perspectives on Community Health Workers' Critical Role in Their Experience of the Pathways Program to Address Complex Needs.

Autor: Roth, Sarah E., Marsi, Katherine, Gronowski, Ben, Cohen-Cline, Hannah, Kenton, Natalie
Předmět:
Zdroj: Journal of Ambulatory Care Management; Jul-Sep2023, Vol. 46 Issue 3, p210-220, 11p
Abstrakt: This study aimed to describe participants' experiences of Pathways, a community hub care coordination model, including its impact on their lives and their relationship with the Pathways community health worker (CHW). The research team conducted semistructured, in-depth interviews with Pathways participants (n = 13) and analyzed interviews using thematic analysis. Interviews reveal how Pathways helps individuals navigate systems more confidently, increases access to needed resources, and improves well-being. CHWs defined participants' experience, providing a safe, reliable setting to make progress toward goals. Our findings support the evidence base for Pathways as an effective model of care coordination for people with complex needs. [ABSTRACT FROM AUTHOR]
Databáze: Supplemental Index